mcb77 Privacy Policy
We take your privacy seriously. This policy explains exactly what personal information mcb77 collects, why we collect it, how it is used, and how you can exercise your data rights as a player in Bangladesh.
Your Privacy at a Glance
This Privacy Policy ("Policy") applies to all users of the mcb77 online casino and sports betting platform ("mcb77", "we", "us", or "our") accessible at https://mcb77.club. It governs the collection, use, storage, and disclosure of personal data provided by or collected about users ("you" or "Player") who register for or use the mcb77 platform. By registering an account or using the mcb77 platform in any way, you confirm that you have read and understood this Policy and that you consent to the practices described herein.
mcb77 is committed to protecting the personal information of every player on our platform. We collect only the data necessary to provide our services, verify player identity, process payments, and meet our obligations under applicable law. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. This Policy is written in plain English so that every Bangladesh player can clearly understand their rights and our obligations.
Data Security
All data is protected with SSL encryption and stored securely on access-controlled servers.
No Data Selling
mcb77 never sells or rents your personal data to third parties for marketing purposes.
Your Rights
You can access, correct, or request deletion of your personal data at any time by contacting support.
Responsible Handling
We retain data only as long as necessary and apply strict access controls to all stored information.
Information We Collect
mcb77 collects personal data in order to operate a secure, compliant, and personalised gaming platform for Bangladesh players. The categories of personal data we collect are described below. We collect only what is reasonably necessary and proportionate for the stated purposes.
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Identity Information
Full name, date of birth, gender, and a copy of a government-issued identity document where required for KYC verification. This information allows mcb77 to confirm a player's age (21+), prevent duplicate account creation, and meet anti-money laundering obligations.
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Contact Information
Email address and, where provided, a mobile phone number. These are used for account authentication, password recovery, transaction notifications, support communications, and — where you have opted in — promotional communications.
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Financial Data
Transaction history, deposit and withdrawal records, and the mobile financial service account details (bKash, Nagad, Rocket, Upay) associated with your mcb77 account. Full payment credentials are never stored on our servers — payment processing is handled by the respective mobile financial service providers.
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Technical & Usage Data
IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data is used for security monitoring, fraud prevention, platform optimisation, and responsible gaming analysis.
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Communications Data
Records of support tickets, live chat transcripts, email exchanges, and any other written communications between you and mcb77. These records help us resolve disputes, improve support quality, and maintain an accurate account history.
How We Use Your Information
mcb77 uses personal data collected from players solely for the following purposes. We rely on one or more of the following legal bases to process your data: performance of our contract with you, compliance with a legal obligation, legitimate interests pursued by mcb77 (where these do not override your rights), and — for marketing communications — your explicit consent.
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Account Management
To register your account, verify your identity, manage your account settings, process deposits and withdrawals, and provide customer support. This is the core contractual purpose for which your data is processed.
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Security & Fraud Prevention
To detect and prevent fraudulent transactions, account takeover attempts, money laundering, and other prohibited conduct as defined in our Terms & Conditions. We use automated systems and manual review processes for this purpose.
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Legal Compliance
To comply with applicable anti-money laundering (AML) regulations, age verification requirements, and any lawful request from a competent authority. mcb77 will disclose personal data to regulatory or law enforcement bodies where required to do so by law.
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Platform Improvement
To analyse aggregated usage patterns, game performance data, and player behaviour in order to improve the mcb77 platform, personalise the gaming experience, and develop new features. Where possible, this analysis uses anonymised or pseudonymised data.
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Marketing Communications
To send you promotional offers, bonus notifications, and news about mcb77 events — but only where you have explicitly opted in to receiving such communications. You may withdraw consent and unsubscribe at any time by contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the mcb77 platform.
mcb77 does not sell, rent, or trade your personal data to any third party. We may share your data with carefully selected third parties only in the limited circumstances described below. In every case, we require those third parties to maintain appropriate data security standards and to use your data only for the purposes for which it was shared.
We may update this sharing policy from time to time as our service partners change. The most current version of this Policy will always reflect our current data sharing practices. Bangladesh players with questions about third-party data sharing are encouraged to contact [email protected].
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Service Providers
We share data with trusted third-party service providers who assist in operating the mcb77 platform — including payment processors (bKash, Nagad, Rocket, Upay), game content providers (such as Evolution Gaming and Pragmatic Play), fraud detection services, KYC verification providers, and hosting infrastructure providers. These providers are contractually bound to process data only on our instructions.
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Legal & Regulatory Authorities
We may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are required to do so by applicable law, a court order, or a binding regulatory directive. We will disclose only the minimum data necessary to satisfy the legal requirement.
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Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of mcb77's assets, player data may be transferred to the acquiring entity as part of that transaction. We will notify affected players via their registered email address before any such transfer takes place and will ensure the receiving entity is bound by privacy obligations no less protective than those in this Policy.
Cookies and Tracking Technologies
mcb77 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, analyse how the platform is used, and — where you have consented — to deliver relevant promotional content. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.
You may configure your browser to block or delete cookies. However, please note that disabling essential cookies may affect the functionality of the mcb77 platform — for example, you may not be able to remain logged in between pages or complete a deposit transaction. Non-essential cookies (analytics and marketing) can be declined without affecting core platform functionality.
Cookie Types We Use
Essential cookies
Session management, login state, security tokens — required for platform operation
Analytics cookies
Anonymised usage data to improve platform performance and user experience
Preference cookies
Language settings, display preferences, and game layout choices you have saved
Data Retention
mcb77 retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required to comply with applicable legal or regulatory obligations. The specific retention period applicable to a category of data depends on the nature of that data and the purpose for which it is held.
Account data (identity, contact, and transaction records) is typically retained for the duration of the active account relationship and for a period thereafter as required by anti-money laundering and financial record-keeping obligations. Technical log data is retained for shorter periods consistent with its security and operational purposes. When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an individual player.
Account Closure and Retention
Closing your mcb77 account does not result in the immediate deletion of all personal data. mcb77 is required to retain certain records — particularly transaction and identity records — for a period following account closure in order to comply with applicable financial regulations and to respond to any lawful regulatory inquiry that may arise. You will be notified of applicable retention periods upon request.
How We Protect Your Data
mcb77 implements a layered security framework to protect personal data from unauthorised access, accidental loss, destruction, or disclosure. Our security measures are proportionate to the sensitivity of the data held and are reviewed and updated on a regular basis to address evolving threats.
No data transmission over the internet or electronic storage system can be guaranteed as absolutely secure. While mcb77 takes all reasonable precautions to protect your data, we cannot warrant the absolute security of information you transmit to us. Players are responsible for maintaining the security of their own account credentials and for notifying mcb77 promptly if they suspect any unauthorised access to their account.
SSL Encryption
All data transmitted between your device and mcb77 servers is protected using industry-standard SSL encryption.
Access Controls
Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis with role-based permissions.
KYC Verification
Identity verification at account creation and at key transaction points reduces risk of impersonation and account fraud.
Breach Response
In the event of a data breach that may affect your rights, mcb77 will notify affected players without undue delay and take remedial action.
Your Data Rights
As a player on the mcb77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account email. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for exercising your rights in ordinary circumstances.
Right of Access
You have the right to request a copy of the personal data mcb77 holds about you, along with information about how it is being used.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data mcb77 holds about you. Updates to core account information may require supporting documentation.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to mcb77's legal retention obligations. We cannot erase data we are legally required to retain.
Right to Data Portability
You have the right to receive a copy of personal data you have provided to mcb77 in a structured, commonly used, machine-readable format, where technically feasible.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of mcb77's legitimate interests, subject to applicable legal exceptions.
Right to Withdraw Consent
Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Payment Data and Financial Privacy
All financial transactions on the mcb77 platform are conducted in Bangladeshi Taka (BDT) via mobile financial services. mcb77 does not directly store full payment credentials. When you initiate a deposit or withdrawal, the transaction is processed by the relevant mobile financial service provider (bKash, Nagad, Rocket, or Upay) using their own secure infrastructure. mcb77 receives only a transaction reference and confirmation status, not the underlying payment account credentials.
Transaction records — including deposit amounts, withdrawal amounts, dates, and associated account references — are retained by mcb77 as part of the player account record for the period described in the Data Retention section of this Policy. These records are necessary for dispute resolution, regulatory compliance, and responsible gaming monitoring. They are accessible only to authorised mcb77 staff and, where required by law, to regulatory authorities.
Payment Summary
Accepted payment methods
bKash, Nagad, Rocket, Upay
Currency
Bangladeshi Taka (BDT) only
Payment credential storage
Not stored by mcb77 — handled by payment provider
Protection of Minors
The mcb77 platform is strictly for adults aged 21 and above. mcb77 does not knowingly collect personal data from any person under the age of 21. Age verification is performed at account registration and may be repeated at any point during the player relationship. If mcb77 discovers that personal data has been collected from a player who is under 21, that account will be suspended immediately, all associated data will be handled in accordance with our legal obligations, and the matter will be escalated as appropriate.
21+ Requirement
mcb77 is for players aged 21 and above only. If you believe a minor is using this platform, please contact [email protected] immediately. We take all reports of underage access seriously and will act promptly on any credible report.
Policy Amendments and How to Contact Us
mcb77 reserves the right to update this Privacy Policy at any time. When we make a material change to this Policy, we will notify registered players by posting a notice on the mcb77 platform or by sending an email to your registered address. The date of the most recent update is always displayed at the top of this page. Your continued use of the mcb77 platform after a Policy update constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how mcb77 handles your personal information, please contact our support team. We aim to respond to all privacy-related enquiries promptly and to resolve any concern to your reasonable satisfaction.
Contact mcb77 Privacy Team
Privacy enquiries email
Response hours
24/7 — Bangladesh Standard Time (UTC+6)
Platform language
English (Bangladesh market)
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